FAQ

TVOkids Broadcast

Can I come for a tour?

All TVOkids tours are currently on hold.

Why does the TV schedule change?

TVOkids works to bring the very best content to kids and families. We’re often excited to introduce new shows to the broadcast lineup and sometimes we’re sad to say goodbye to other favourites. The time that a show airs is based on scheduling requirements and is adjusted using viewer feedback. Check for the airtime of all of your favourite shows in our schedule or watch online.

Where can I find the TVOkids Broadcast schedule?

Click to see our schedule.

You can also link to it from the Grownups drop-down menu. Select Grownups, Schedule.  

How can I connect with Laura and Lucas?

Laura and Lucas love hearing from kids! Ask a question, share a story, or send a picture, suggestion, or drawing!

Send an email.

Or, send regular mail:

TVOkids Attn: That TVOkids Show Box 200, Station Q Toronto, ON M4T2T1

Will my letters, mail, and artwork be shown on TV?

The hosts love hearing from kids. They get a lot of mail from across Ontario and do their best to show as much of it on air as possible. If you don’t see something you’ve sent, don’t be discouraged. Keep sending and keep watching!

How do I call in during That TVOkids Show?

TVOkids will display the phone number on air when we are taking calls.

Call 1-888-TVO-KIDS (1-888-886-5437) for a chance to talk with Laura or Lucas.

We receive hundreds of phone calls every day from kids all across Ontario. We do our best to answer as many calls as possible. If you get a busy signal, try again!

Can I be a guest on That TVOkids Show?

Maybe you’ve got a super-cool talent, a unique skill, a proud accomplishment, or an inspiring story to share with other TVO kids! Send details to the TVOkids team via email for consideration.

I appeared on a TVOkids Broadcast. Can I get a copy of the video?

Send us an email request with details of the appearance. We cannot accommodate each and every request, but we may be able to link to video content online or provide a copy of a segment if we have visited a school event or your child was featured in a TVOkids mini-series.

TVOkids Online

Where is my favourite game?

Search the Games section of tvokids.com for the games you already love or … find a few new favourites! From time to time, we remove games from the site. Some games are featured only on special occasions, like Canada Day or Halloween. Sometimes, we only have permission to feature games for a short period of time; other times, games get a bit rusty and need to be retired altogether.

Where is my favourite show or episode?

Search shows and episodes by name or browse the bubbles along the top of tvokids.com to find your favourites. Most of the shows airing on broadcast can also be found on tvokids.com as well as on our TVOkids and TVOkids Preschool YouTube channels.

If you can’t find one of your favourites, it may be that we only have permission to feature it for a short period of time or it’s been removed to make space for a fresh new episode or show.

Where can I find contest winners?

Thanks for entering! Once a contest has closed, visit the Contests page to check the contest winners.

How do I claim my prize if I win a contest?

If you’re a contest winner, Congratulations! TVOkids will contact parents/guardians and make arrangements to mail contest prizes.

Tech, Privacy Policy, and Terms and Conditions

Why am I being asked to update my browser?

The TVOkids website supports as many browsers as possible, but works best when accessed with the latest versions of Google Chrome, Internet Explorer, and Safari. Learn more about updating your web browser.

Which browsers does tvokids.com support?

Currently, tvokids.com supports:

  • Internet Explorer 10
  • Firefox 52
  • Opera 12.1
  • Chrome 56.0
  • Safari 9

Why isn’t all tvokids.com content available on my device or computer?

If you’re using a phone or tablet to access tvokids.com, some content won’t be available. There are a few reasons for this. Some TVOkids classic games, as an example, only work on a desktop computer.

Where can I find tvokids.com’s privacy policy and terms and conditions?

Read up on the information we collect on tvokids.com in our Privacy Policy. If you want to know more about the rules that govern tvokids.com and what you agree to by browsing this website, please read our Terms and Conditions.